www.letZshop.com - Shopping tips, shopping advice

Shopping Tips

letZshop.com only recommends secure, tried and tested online stores and sites. For your information we have included a number of shopping tips for use when shopping online. There are also many other official sites that provide online shopping information including the following, just click the logos to visit them.

Payment:	If your credit or debit card is used fraudulently in the EU, the card company must refund you.
Websites:	Use ones you know or which are recommended - or look for the TrustUK logo. Get the supplier's phone number and postal address.
Records:	Keep a copy of what you've ordered, plus the supplier's confirmation message.
Quality:	Your high street consumer rights apply online.
Cooling off:	In many cases in the EU the law lets you change your mind and get a refund within 7 working days of the delivery.

Your high street rights apply equally when buying over the internet as when shopping on the high street. So remember, goods must be of satisfactory quality and adverts and descriptions must not be misleading. BUT with auctions and private sales the general rule is "buyer beware". The Advertising Standards Authority and the Office of Fair Trading websites have further information.

Don't forget that you must be given key details before you buy such as the supplier's postal address. Also, items must be delivered within 30 days unless otherwise agreed. The DTI website contains more details.

Look for a closed padlock sign at the bottom of the screen. It shows that your details are protected when being sent.

Other Shopping Tips Websites
Consumer Government Website